Privacy Policy

HVAC-Hero.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, HVAC-Hero.com, or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

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1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, make a purchase, subscribe to our newsletter, or interact with our services. This information may include your name, email address, phone number, mailing address, and payment information.

Non-Personal Information: We may collect non-personal information about you whenever you interact with our website. This information may include your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and other similar information.

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2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our website and services.

• To improve your experience on our website.

• To process transactions and manage your orders.

• To send periodic emails, newsletters, and updates regarding your order or other products and services.

• To respond to your comments, questions, and provide customer service.

• To monitor and analyze usage and trends to improve our website and services.

• To detect, prevent, and address technical issues.

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3. How We Share Your Information

We may share your information in the following ways:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

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4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe