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Checkout received

Your HVAC Hero checkout is complete.

Stripe received the subscription. If account provisioning is enabled for this checkout, the manager and technicians will receive their HVAC Hero access emails next.

What happens next

Getting your team up and running

Your subscription is active. Here's exactly what to expect over the next few minutes and days so every technician is answering calls with HVAC Hero as quickly as possible.

  1. 01

    Check for your access emails

    Within a few minutes, the account manager on this checkout receives a confirmation email with a link to finish setup. Each technician you added to the plan gets their own invite to download the app and set a password. If an invite hasn't arrived in 15 minutes, check spam folders and confirm the addresses were entered correctly.

  2. 02

    Add and organize your crew

    From the manager dashboard you can invite the rest of your technicians, group them by branch or route, and assign roles. Seats can be added or reassigned at any time as your team grows or shifts between seasons — billing prorates automatically so you only pay for the seats in use.

  3. 03

    Get techs set up in the field

    HVAC Hero runs on any phone or tablet, so techs can pull manuals, error codes, wiring diagrams, and part numbers straight from the truck. Have each tech install the app, sign in with their invite, and run a test lookup on a unit they know so they trust the answers before their next real call.

  4. 04

    Lean on us during rollout

    Your subscription includes onboarding support. Book a short session and we'll walk your team through best practices, help you import your equipment list, and answer questions so you see fewer callbacks and faster diagnoses in the first week — not the first month.

Questions about your order?

A receipt for this subscription is emailed automatically from Stripe, and you can update payment details, download invoices, or change your plan any time from the billing section of your manager dashboard. Cancellations take effect at the end of the current billing period, and your team keeps full access until then.

If anything looks wrong — a charge you didn't expect, a missing seat, or an invite that never arrived — reach out to support@hvac-hero.com and we'll sort it out quickly. We'd rather fix it now than have it slow your crew down on the job.